Maintenance completed and service resuming under observation.
Posted Jan 06, 2022 - 01:46 GMT
Update
Fix for issue applied and undergoing testing.
Posted Jan 06, 2022 - 01:23 GMT
Update
Expected downtime has been extended due to unforeseen issues. Vendor engineer is investigating.
Posted Jan 05, 2022 - 23:27 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 05, 2022 - 23:00 GMT
Scheduled
Essential maintenance required on the Digitalk Retail platform. The work requires 45 minutes to complete with an expected 10 minute platform outage within this window, Related systems that depend on the Retail back-office will also be unavailable during the outage including Web portals and APIs.
Posted Jan 05, 2022 - 18:43 GMT
This scheduled maintenance affected: Retail Telephony Platform and API, CDR, VPN services.